We don't publish a hard guarantee, but support is staffed by real people and most messages get a same-day reply.
We're not going to invent a guaranteed response time just to sound impressive. Here's what's true: support is real people, every message is read, and most get a reply the same day.
The fastest way to reach us is a ticket from the Support page in your account, or an email to support@lynqly.com. Flag anything urgent — billing or account access — right at the top so it gets prioritized.
Reply speed moves with volume and how involved your question is. If a couple of days go by without a word, it's always fair to follow up — you won't be bothering us.