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Trust, Safety & Getting Help

How do I get help without leaving the editor?

Open the Help tab and press New support ticket. Pick a topic, describe the problem and send. Replies show up in the editor and in your email.

  1. Open the Help tab in the editor.
  2. Press New support ticket.
  3. Pick a category, add a subject and describe what is happening.
  4. Press Send ticket.

You will see the status: With our team, Awaiting you, or Resolved. Replying reopens a resolved ticket.

Good to know

Something failed? Include the work order number, or the code from Details for support in Logs. It helps us find it right away.

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Related answers
What kinds of apps aren't allowed?

Most lawful businesses are welcome, including alcohol, cannabis where legal and lawful firearms. A short list is never allowed, like adult content, scams and apps aimed at children.

Read →How do I contact a human?

Write to us from Help in your account, or email support@lynqly.com. A real person reads it, usually the same day.

Read →How fast will I hear back?

Most messages get a reply the same day. We don't promise a fixed time, but every message is read by a person.

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