Emails, Texts & Automations

Something in my app didn't run. How do I find out why?

Open the Logs tab and choose Only failures. Each entry says what happened in plain words and what to do about it.

  1. Open the Logs tab. A red dot means something on your live site failed.
  2. Choose Only failures, or pick a behavior under By what happened.
  3. Click an entry to see each step and where it stopped.
  4. Press Request a change to have the builder fix it.

Common reasons: your build balance is empty for an AI step, a Free app has used its month, or a scheduled job needs the Live plan. The entry says which and offers the fix.

Good to know

Logs go back 3 days on Free, 14 on Live, 30 on Pro and 90 on Scale. Writing to us? Press Details for support and include the code.

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